Ensuring Resilience at Branch "Lviv" of "Nestle Ukraine" LLC
Students Name: Shypa Sofiia Bohdanivna
Qualification Level: magister
Speciality: Management of Organizations and Administration (by economic activities)
Institute: Institute of Economics and Management
Mode of Study: full
Academic Year: 2025-2026 н.р.
Language of Defence: ukrainian
Abstract: Modern operating conditions for Ukrainian enterprises, particularly under martial law, market volatility, disrupted supply chains, and increased uncertainty, highlight the need to strengthen their resilience—the ability to withstand shocks, adapt, and restore stability. Therefore, assessing and ensuring enterprise resilience is particularly important for enhancing competitiveness and long-term viability. This master’s thesis is devoted to a comprehensive study of enterprise resilience and the development of practical measures to increase the stability of the Branch "Lviv" of "Nestle Ukraine" LLC amid growing external threats. The issue of organizational resilience and stability has been studied by both foreign and Ukrainian scholars. Duchek [1] considers organizational resilience as the ability of enterprises to anticipate, withstand, and recover from crisis situations. Maalouf, Chahine, Abi Aad, and Kertechian [2] analyze business resilience factors during the COVID-19 pandemic, including business agility, digitalization, and environmental impacts. Buyl, Gehrig, Schreyogg, and Wieland [3] critically assess current resilience research, emphasizing the need for a systemic approach and integration of different scientific directions. Sheffi and Rice [4] examine supply chain resilience, while Haustova and Reshetnyak [5] analyze Ukraine’s economic resilience, highlighting the importance of adaptive strategies for stable development. The object of this thesis is the process of ensuring enterprise resilience under an unstable external environment. The subject of the study is the methods, tools, and managerial mechanisms for assessing and enhancing the resilience of the Branch "Lviv" of "Nestle Ukraine" LLC. The aim of the thesis is to develop a system of project measures to enhance the resilience of the Branch "Lviv" of "Nestle Ukraine" LLC in the context of modern challenges. To achieve this goal, it is necessary to: reveal the theoretical foundations of enterprise resilience; characterize the activities of the Branch "Lviv" of "Nestle Ukraine" LLC and assess its financial and economic condition; conduct qualitative and quantitative analyses of the branch’s resilience level; identify key threats and develop a system of measures to enhance resilience; calculate the economic efficiency of the proposed solutions. The informational base of the thesis includes internal reports of the Branch "Lviv" of "Nestle Ukraine" LLC (operational, financial, and production indicators); statistical data from state and industry sources; scientific publications; Ukrainian legal and regulatory acts; Nestle methodological materials on risk management and business continuity; market analytical reviews; and documents from international organizations regarding business resilience. The methods applied in the study include: analysis and synthesis to reveal the essence of enterprise resilience; economic and statistical methods to evaluate the branch’s financial indicators; expert evaluation for determining qualitative resilience; risk mapping to identify key risks; operational resilience assessment methodology and project analysis for justifying managerial decisions; economic calculations to determine investment costs and efficiency of proposed measures. The master’s thesis consists of three chapters, an introduction, conclusions, a reference list, and appendices. The work analyzes theoretical foundations of enterprise resilience. The essence of “resilience,” its structural elements, influencing factors, and methodological approaches to assessment are outlined. Based on the results of quantitative and qualitative resilience analyses, a set of project measures to enhance enterprise resilience is developed. The thesis presents a system of organizational and operational solutions, business continuity plans (BCP), a personnel training program, and calculates investments and economic efficiency of the proposed measures. The results of the work have practical value and can be applied by food industry enterprises and other companies operating under high uncertainty to build resilience systems and enhance competitiveness.